ITS Platform
The Platform Behind Compliant OQ Programs
Training, qualifications, field verification, and real-time compliance visibility — in one purpose-built system from the company that’s been exclusively focused on OQ for over 35 years.
One System. Every OQ Requirement.
The ITS Platform is an OQ compliance management solution, not a general-purpose LMS configured for the pipeline industry. Developed by OQ industry pioneers with 35+ years of experience, every feature was built to help gas utilities and pipeline operators qualify their workforce, demonstrate compliance, and defend their programs. The platform provides the configurability to support your unique compliance and reporting needs, and a suite of complementary mobile apps empowers your field to manage all aspects of your program from anywhere. From first training assignment to a PHMSA audit, everything lives in a single system of record.
Four Capabilities. One System.
Leverage our software platform, built by the OQ industry pioneers and based on your 35+ years of experience, to more efficiently and effectively manage your OQ program.
Enhance Defensibility
A fully digital audit trail, packaged and industry-proven OQ programs aligned to 49 CFR Parts 192 and 195, and robust evaluator and proctor certification and monitoring programs help support OQ program integrity and defensibility
Know Your Compliance Status in Real Time
Custom and canned reports, automatic expiration notifications, and real-time compliance status via integrated mobile apps ensure your team has immediate access to critical data, whether you’re in the field, at your desk, or in front of an auditor.
Streamline Program Management
The ability to have a 100% paperless compliance program eliminates the inefficiency of managing and storing paper records, with every training record, qualification, evaluation, and document stored digitally and accessible when and where you need it.
Built for Your Program’s Requirements
The ability to customize your ITS compliance program, from OQ programs and custom roles to non-OQ certification tracks and reporting, ensures your organization’s unique needs are supported.
New Feature
Real-Time Compliance Visibility
The ITS Homepage Dashboard gives authorized admins instant, real-time visibility into your organization’s qualification and compliance data with no report building required.
Flexible filtering by department, work location, cost center, and series keeps the focus on what matters to you, all built for the way admins actually work.
Workforce Status
- Total workforce and qualified worker counts
- WE and PE pass rates with daily trend indicators
- Role completion rates by assigned role
Compliance Monitoring
- Expiring certifications: 0–30, 30–60, 60–90, and 90+ day windows
- Drill down to individual users and tasks, with countdown to expiration
- Top 10 most-failed skills with attempt-level detail
Evaluator Insights
- Evaluator and proctor workload and time-spent metrics
- Retake analysis across multiple attempts
New Feature
Instant Answers Powered by AI
Ask ITS is the first AI-powered conversational assistant built directly into an OQ compliance platform, and another first-to-market innovation from ITS. Ask questions in plain English — “Who has certifications expiring this month?” or “Is this worker qualified in this task?” — and get accurate, formatted answers from your organization’s live data in seconds. Ask ITS chatbot maintains conversation context, so you can follow up naturally.
What You Can Ask
- Look up expiring certifications within any date range
- Check qualification status for any worker and task
- Search evaluation records including attempt number and pass/fail status
How it Handles Your Data
- Respects your existing user permissions and company boundaries
- Includes contractor data when specified
- Your data is strictly isolated and never used to train AI models
Conduct OQ Evaluations
Confirm Worker Identity & Status
Create Field Verification Reports
Perform Field Assessments
Customizable Data Visualizations for Your Compliance Program
ITS Live complements the core reporting capabilities of the ITS Platform, displaying worker-level qualification and compliance status as highly customizable data visualizations. Filter and present status data exactly the way your team needs to see it.
- Worker-level status across roles, tasks, trainings, and jobs
- Fully customizable views — filter by department, cost center, work location, and more
- Permissions-based access control managed in-house
- Display on shared, touch-enabled monitors for added visibility