Accessibility Tools

Skip to main content
© Industrial Training Services. All rights reserved.
Privacy Policy | Terms of Use

OQ Compliance Management


Streamline management of your operator qualification (OQ) program and improve program effectiveness and defensibility with our comprehensive, end-to-end solution from the industry’s OQ solution pioneer.

OQ Compliance Management

Streamline OQ program management and improve program effectiveness and defensibility with our comprehensive, end-to-end solution from the industry’s OQ solution pioneer.

Comprehensive OQ Solution



End-to-end OQ compliance management, simplified…
whether in the office or in the field.

ITS, the OQ solution pioneer, has leveraged its 35+ years of expertise to develop the industry’s most comprehensive solution for managing operator qualification compliance. 

Comprised of a robust software platform, a suite of mobile apps that extend the platform capabilities to the field, out-of-the-box OQ compliance programs, and value-add services, this holistic approach ensures you have an end-to-end solution from program inception through implementation and measurement. And it’s all backed by the unparalleled personal support that ITS provides all its clients.

Solution Components


Learning & Qualifications Management Icon

Learning & Qualifications Management Platform

Robust software platform that allows you to have a 100% paperless OQ program and acts as your centralized, single source of record for all OQ program data and documents

Out-of-the-Box Compliance Programs Icon

Out-of-the-Box OQ Compliance Programs

Industry-proven, packaged compliance programs for OQ 192 and 195 enable you to quickly implement an industry-proven OQ program

Evaluator & Proctor Services Icon

Evaluator & Proctor Services

Robust services to vet, train, test, and monitor evaluators & proctors ensure you have access to well-trained, high-performing evaluators proctors, and help support your program effectiveness objectives

Mobile Apps Icon

Mobile Apps

Suite of mobile apps that complement the ITS platform to seamlessly extend management of your OQ program to the field

Consulting Services Icon

Consulting Services

Consulting services, provided by industry veterans and OQ experts, help shape and guide your compliance program from inception through long-term management

Approved Provider Network Icon

Approved Provider Network

60+ Approved Provider partner companies supply a nationwide network of ITS-authorized evaluators & proctors, ensuring you are supported in the testing and qualification of workers

Liberty Utilities logo
Manager, Measurement and Compliance

“Their [ITS] system is the best we have seen for tracking OQ, with task expiration alerts and with their OQ code system we get instant access to qualified OQ task records. Liberty Utilities could not ask for a better training and OQ provider.”


    Improve Efficiency



    Efficiently implement and manage your OQ program, conduct evaluations, and streamline qualification verification.

    Clock or stopwatch icon

    100% Paperless OQ Program

    With features such as fully-digital training, evaluations, and field verification reports, enjoy a completely paperless OQ program, eliminating mountains of paper and greatly improving program management efficiency.

    Packaged OQ Programs

    Utilize packaged programs for OQ 192 & 195, including OQ tasks (with AOCs), computer-based training modules, written exams, and performance evaluation criteria, to quickly and easily implement a high-quality, proven OQ program.

    Roles & Assignments

    Leverage the custom roles and permissions capabilities of ITS to significantly simplify and streamline task and training assignments and reduce the potential for error.

    Notifications Engine

    The robust notifications capabilities of ITS allow you to easily stay on top of critical updates and statuses, including expiring qualifications, notices of change, worker suspension or disqualification, test results, and more.

    Mobile Evaluations

    With the ITS Connect mobile app evaluators can easily conduct digital OQ performance evaluations in the field, streamlining evaluations and the eliminating the burden of manual evaluation records processing.

    Mobile Verifications

    ITS Go allows quick and easy verification of a worker’s identity and complete ready-to-work status (qualifications, trainings, and D&A status) using a mobile device to scan the worker’s physical or digital eWallet card.


    Shield with checkmark icon

    Improve Effectiveness & Defensibility



    Improve OQ program effectiveness and safeguard program integrity and defensibility

    Fully Digital OQ Records

    With ITS all critical OQ data and records are fully-digital and centrally stored, allowing easy, 24×7 access and providing a full audit trail of all qualifications available in the event of a state or federal audit, supporting program defensibility.

    Proven OQ Programs

    The out-of-the-box ITS OQ programs are based on ASME B31Q standards and in compliance with DOT 49 CFR parts 192 & 195 and updated as federal regulatory changes occur, ensuring your program stays current with PHMSA regulations. 

    Exam Proctoring

    The exam proctoring feature built into ITS, which includes proctor identity verification, helps protect the integrity of knowledge testing on both the student and proctor sides, as well as the integrity of your overall OQ program. 

    Approved Provider Network

    The ITS nationwide network of 60+ Approved Provider partner companies ensures you have access when and where needed to proficient, authorized resources to support effective testing and qualification of workers.

    Evaluator & Proctor Monitoring

    ITS conducts ongoing monitoring and assessments of evaluators and proctors to ensure they are adhering to ITS standards, policies, and procedures, helping drive the effectiveness and protect the integrity of your OQ program.

    Regulatory Mock Audits

    If you are facing a regulatory audit, or just want to be prepared for the potential of one, you can take advantage of our Regulatory Mock Audit service to help ensure you are well prepared to defend your OQ program.


    Simplify Training



    Simplify training and testing efforts, while optimizing results and complying with PHMSA requirements.

    Laptop with graduation cap icon

    Packaged OQ Training & Exams

    Utilize our 300+ industry-standard training modules and exams for OQ 192 & 195, created and maintained by ITS OQ and learning content experts, to alleviate the burden of developing training and testing materials yourself, while ensuring delivery of high-quality content.

    Customizable Training

    Easily support your organization’s unique needs by using robust LMS capabilities to customize our out-of-the-box CBTs or to create and deploy new, custom training content. Customize both content and curricula, as well as reminders, workflows, pass/fail thresholds, and more. 

    Industry-standard LMS

    ITS includes a robust, SCORM-compliant LMS with industry-standard features that will support all of your training needs and enable you to easily assign training, track progress, review student transcripts, and even create new, SCORM-compliant learning content.

    On-demand, Mobile-optimized Training

    With learning content that is computer-based and mobile-optimized, workers can access their training assignments anytime, anywhere, completing modules at their own pace and while on the go.

    Centralized Training Records

    With ITS you can easily upload and deploy third-party learning content, as well as records from trainings completed outside of ITS, in order to centralize all OQ training records and reporting in a single system.

    Training Notifications

    In-system and email notifications ensure workers are automatically notified of new course assignments, role assignments, and pending qualification expirations, simplifying ongoing training management activities.


    Bar chart with magnifying glass icon

    Enhance Visibility



    Easily stay abreast of critical OQ program data and metrics, even when in the field, and be audit-ready.

    Centralized OQ Data & Records

    Centralization of all OQ records (i.e., training history and status, qualifications, company status, etc.) and documents in a single system of record provides easy access to all your OQ program data for audits or just everyday program management.

    Mobile Solutions

    Our suite of mobile apps provides real-time access to critical data, including training and qualification records, suspended/disqualified status, and Drug & Alcohol compliance status, when and where it’s needed.

    Robust Reporting & Analytics

    Robust reporting, including canned reports and the ability to create custom reports that can be exported to Excel or PDF, scheduled, emailed, ensures relevant information is always available and pushed automatically to stakeholders.

    ITS Live

    Broadcast real-time, worker status updates using ITS Live, a customizable, touch-based status dashboard with completion visualizations for training, roles, and jobs, helping drive an increased focus on compliance.

    Operator Dashboard

    Utilize the customizable operator dashboard in ITS to define and easily stay on top of key data and status information, helping ensure nothing falls through the cracks.

    Enterprise System Integrations

    Standardized APIs between ITS and your key enterprise systems, such as WorkDay and PeopleSoft, streamline internal workflows and data visibility across your systems and departments, with the flexibility to push any ITS data to your systems on your schedule.



    Integrated Drug & Alcohol Compliance Verification



    Consolidate your broader DOT compliance needs, further streamlining compliance management and worker verification by using our standard APIs to integrate your ITS solution with your third-party drug & alcohol testing provider. With your contractors’ D&A status captured in the platform, your team can then use our powerful mobile apps, ITS Go or ITS Verify, to quickly and easily confirm worker and contractor company D&A status, helping further reduce worksite downtime.

    DISA logo
    NCMS logo

    Schedule a Demo

    Schedule a demo today to learn how ITS can help simplify and
    streamline your OQ program management, while enhancing
    its effectiveness and defensibility.