About ITS
The ITS Way
ITS is a team of servant leaders committed to empowering our clients in the pipeline industry to make the world a safer place through compliance solutions and best-in-class support.
We simplify compliance with our software technology, making it easy to develop and deliver training and testing programs, as well as to create and manage records to meet regulatory requirements.
With real-time tracking of qualification statuses and comprehensive digital record-keeping and reporting, ITS is your trusted partner for maintaining compliance integrity while documenting the process and reducing paperwork.
Our Purpose
ITS exists to empower our clients to make the world a safer place.
Our Mission
To provide innovative, user-friendly compliance solutions and best-in-class support for regulated energy operations seeking to streamline complex regulatory processes.
Our Values
Servant Leaders
ITS believes in leadership through service that fosters a collaborative client relationship, enabling us to understand their workflows and goals in order to deliver quality, reliable products and services.
Trustworthy Partners
ITS believes each client relationship is a partnership; our success is based on our clients’ success, so a trustworthy partnership is our standard.
Passionate Action-Takers
ITS is passionate about being proactive problem solvers to help our clients maximize their success.
Honesty & Integrity
ITS works every day to do what is best and right for our clients in an honest, open, and communicative manner.
Continuous Learning and Improvement
ITS was founded on the belief in continuously seeking feedback and knowledge to develop and innovate the best client solutions, proactively leading the way as industry and technology needs change.
Our Promise
Provide peace of mind that our clients can maintain a safe and compliant workforce.
Our Story
Since our inception, ITS has worked to maintain safe work environments by staying ahead of regulatory compliance.
What started with one university professor focused on the real-life applications of his industrial training coursework in Kentucky has grown into a specialized technology and services company providing Operator Qualification and compliance services to the energy industry across the country. When Dr. Paul Lyons began a partnership with members of the Kentucky Gas Association to address their regulatory compliance needs, it was a time of pencil-and-paper testing and filing cabinets full of documentation.
While we may have traded pencils for keyboards and filing cabinets for data storage, the processes we use with our clients have not changed. As Dr. Lyons retired and transitioned ownership of the company to ITS Chair of the Board Susan Sammons, she continued to focus on listening to client needs and delivering tools to keep them compliant and safe. Susan has been there since the beginning, and she continues to pass her entrepreneurial spirit on to her children as they lead the next steps for ITS.
As President/CEO, Stephanie S. Balmer remains committed to that vision of continuous improvement. Asking our partners for tangible feedback and then acting upon it is a daily standard at ITS.
Today, ITS continues to grow and is an industry leader with more than 35 years of experience providing Operator Qualification and compliance services and support to the natural gas, propane, and other energy industries.
ITS is led by a dynamic leadership team and supported by nearly 100 talented and dedicated team members in Kentucky and nationwide. Many of the country’s largest natural gas and energy companies trust ITS to provide quality, reliable, and efficient compliance solutions to keep their operations running safely.
Our Team
Susan Sammons
Chairman of the Board / Owner
Stephanie Balmer
President / CEO
Summer Grogan
COO
Chris Taylor
VP for Learning and Compliance
Daron Wilson
VP of Operations
Ryan Walker
VP of Sales and Marketing
Our Committee Associations
- ASME B31Q Committee
- KGA Education Committee
- TGA Education Committee
- NGA Education Committee
- API 1161
- GPTC
Proud to be Members of the Following Industry Associations
Current Job Listings
ITS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, disability, or genetics. In addition to federal law requirements, ITS complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, wages, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, wages, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Our People
Our team members are avid community volunteers who graciously give their time throughout the year to make our corner of the world a better place. A few of the projects our team has supported recently include:
Community Outreach
- Healing Projects
- Soup for the Soul
- Hope Calloway
- Moses Blanket
- Towing for Toys
- Regional Cancer Center facility improvements
- Journey Bags – Be the Light Community Walk
- Jarrod Lee Sammons Memorial Scholarship
- Angel's Attic
