August 3, 2026
Artificial intelligence is arriving in every industry and the OQ space is no different. But for compliance-heavy programs, the question is not just whether to adopt AI. It is how to do it right.
In this video, Brad Young, VP of Technology at ITS, shares his perspective on why this moment matters, the two failure modes he sees playing out across the industry, and what a responsible, deliberate approach to AI adoption actually looks like in practice.
Ask ITS, the first AI chatbot purpose-built for OQ, is ITS’s answer to that question. But this conversation is bigger than one product. It is about where the industry is headed and how to get there the right way.
Up next: Nick Sheehan, Software Engineering AI Team Lead at ITS, on what it actually took to build responsibly.
