August 11, 2026
Building AI into a product is one thing. Building it so it can be trusted in a compliance heavy industry is another.
In this video, Nick Sheehan, Software Engineering AI Team Lead at ITS, sits down with Chris Taylor to talk about what it actually took to get Ask ITS ready for the compliance space. Nick walks through the two years of testing behind the product, the guardrails built to keep it trustworthy, and the questions clients ask most about data, security, and where the technology goes from here.
Catch up on Episode 1: “AI in OQ: Why Now?” featuring Brad Young, VP of Technology at ITS.
